Comments on: Social Media Experts, Your Messages are Getting Through. Sort Of. http://elizabethshugg.com/2009/07/28/social-media-experts-your-messages-are-getting-through-sort-of/ Professionally written content you can count on. Thu, 20 May 2010 22:05:53 +0000 hourly 1 http://wordpress.com/ By: Elizabeth Shugg http://elizabethshugg.com/2009/07/28/social-media-experts-your-messages-are-getting-through-sort-of/#comment-40 Fri, 31 Jul 2009 00:58:46 +0000 http://elizabethshugg.com/?p=443#comment-40 Frank, you are probably right about marketing Twitter products being a more successful venture than marketing via Twitter, but I will say I have gotten the scoop on some good deals (free ice cream, clothing sales, product reviews) via Twitter, so that helps–or HURT–product sales. I think many businesses fear a bad review more than they long for a good one!

RLDParis, businesses are indeed using Twitter to not only build relationships with customers, but to market sales and offer coupons. When I opened my Triangle TRACKS and Charlotte Twitter accounts, I looked up all the children’s companies I could think of to see if they were on Twitter, and I began following them if they were. I’ve gotten great insight on Barbie, Harry Potter and Legos that way!! :)

Justin, your response via your blog was excellent and on point. I found myself agreeing with the way you’re looking at these issues. We must share the same POV on this. Thanks for taking the time to write such a thoughtful response!

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